BOX OFFICE INFORMATION

BOX OFFICE LOCATIONS – OAHU

HIFF PRE-SALE Box Office:
680 Iwilei Road, Suite 100
Honolulu, HI 96817
PH: 808-447-0577

DAY OF SHOW Box Office:
Regal Dole Cannery Stadium 18 & IMAX Foyer
735 Iwilei Road
Honolulu, Hawaii 96817
PH: 808-447-0577


BOX OFFICE HOURS

Pre-festival
Thursdays, Fridays, Saturdays ONLY: 2:00 PM – 6:00 PM

April 13th – 16th, 2020 | DAILY: 2:00 PM – 6:00 PM

Festival Hours – April 17th-23rd, 2020
DAILY: 2:00 PM – 6:00 PM

 


DAY OF SHOW TICKET PRICES


$14.00 – DAY OF SHOW

All discounts are given only in advance all tickets for all levels are $14.00 starting at midnight day of show.

Advanced Tickets Sale Prices

$10.00 – HIFF Member Tickets
$12.00 – Senior, Military, Student
$14.00 – General Admission

*service fees are not included


TICKET POLICY

  • 
THERE ARE NO REFUNDS ON TICKETS.
  • Ticket exchanges must be made no later than 1 day before the screening.
  • 
EXPIRED and DAY OF TICKETS will not be exchanged.
  • If a screening is rescheduled or cancelled, tickt holder can exchange tickets for either a film playing that day or a ticket for the rescheduled date, or request a refund.

Free Screenings & Events

Seating is based on a first come first served basis.

Vouchers must be redeemed in person at the box office or online using the code on the voucher in the EXTRA’s discount online for tickets; they are not accepted for film admittance and tickets are subject to availability.

Service Fee (per ticket
)

  • No fee for advanced purchases for HIFF Members allotted tickets booked online.
  • Ticket platform service fee for online purchases.
  • $1.00 for in person box office purchases.

THEATER ADMITTANCE

*PLEASE NOTE WE NO LONGER HAS A MEMBERSHIP LINE. We have changed our seating policy and will limit each screening to 2 lines. We will have a ticket holder line and a pass holder line.

To enter a screening, stand in the appropriate line that is indicated on your ticket AT LEAST 30 MINUTES prior to a film’s show time.

Tickets must be scanned before entry to the theater and must display a validating stamp before entry to the theater is allowed. No patrons will be granted admittance to the theater without a stamped ticket from the line.
Festival Passes do not guarantee seats if a screening is Rush.
 People with disabilities should notify the lobby door attendant if you are unable to stand for long periods.
Sitting on the steps inside the theater is strictly prohibited.

Stand-by Line (Rush)

When all tickets for a screening have been distributed, standby lines are formed 1 hour prior to show time. 
5 minutes before screening begins, tickets for empty seats become available to the standby line on a “first come, first served” basis for $10 per ticket (cash only) 
Standby tickets tend to be in the first two rows; refunds will not be given for undesirable seats.