07-24 November 2019

Festivals & Events

Box Office & How to HIFF

IT’S THIS EASY!

🎦Purchase tickets online or at the HIFF Box Office.
☑️Choose a film you’d like to see (film listings available Oct. 11th).
🥇Arrive at the venue at least 30 minutes prior to the screening.
🍿Get your popcorn and mochi crunch, sit back and have fun!

Box Office Information

BOX OFFICE HOURS
Pre-Festival Hours
  • October 18th - November 2nd, 2019 |  Thursdays, Fridays, Saturdays ONLY: 2:00 PM - 6:00 PM
  • November 4th - 6th, 2019 | DAILY: 2:00 PM - 6:00 PM
Festival Hours
  • November 7th - 17th, 2019| 60 minutes before the first screening - 15 minutes after the last screening begins

BOX OFFICE LOCATION

HIFF PRE-FESTIVAL Box Office: October 18th - Nov 6th, 2019

680 Iwilei Road, Suite 100

Honolulu, HI 96817

PH: 808-447-0577

FESTIVAL Box Office: Nov 7th -17th, 2019

Regal Dole Cannery Stadium 18 & IMAX Foyer

735 Iwilei Road

Honolulu, Hawaii 96817

PH: 808-447-0577


TICKET PRICES


$10.00 - HIFF Member Tickets

$12.00 - Senior, Military, Student

$14.00 - General Admission

SPECIAL PRICING
$10.00 Matinee
(shows that start before 5pm on the weekdays, holidays not included)
$10.00 Military Tickets all day on Veterans Day


TICKET POLICY
  • 
THERE ARE NO REFUNDS ON TICKETS.
  • Ticket exchanges must be made no later than 1 day before the screening.
  • 
EXPIRED and DAY OF TICKETS will not be exchanged.
  • If a screening is rescheduled or cancelled, tickt holder can exchange tickets for either a film playing that day or a ticket for the rescheduled date, or request a refund.

Free Screenings & Events

Seating is based on a first come first served basis.

Vouchers must be redeemed in person at the box office or online using the code on the voucher in the EXTRA's discount online for tickets; they are not accepted for film admittance and tickets are subject to availability.

Service Fee (per ticket
)

  • No fee for online purchases for HIFF Members allotted tickets
  • Around $1.50 for online purchases
  • $1.00 for box office purchases

THEATER ADMITTANCE

To enter a screening, stand in the appropriate line that is indicated on your ticket AT LEAST 30 MINUTES prior to a film’s show time.


Tickets must be scanned before entry to the theater and must display a validating stamp before entry to the theater is allowed. No patrons will be granted admittance to the theater without a stamped ticket from the line.
Festival Passes do not guarantee seats if a screening is Rush.
 People with disabilities should notify the lobby door attendant if you are unable to stand for long periods.
Sitting on the steps inside the theater is strictly prohibited.


Stand-by Line (Rush)

When all tickets for a screening have been distributed, standby lines are formed 1 hour prior to show time. 
5 minutes before screening begins, tickets for empty seats become available to the standby line on a “first come, first served” basis for $10 per ticket (cash only) 
Standby tickets tend to be in the first two rows; refunds will not be given for undesirable seats.


 

Frequently Asked Questions

Click on the question to see the answer


We suggest the following ways to choose the film or films you want to see:

1. View the program and schedule online. The online schedule is the best way to to get the most up to date information.

2. Use the printed HIFF Program Guide and browse through the film listings. 3. Follow the HIFF blog for in-depth film information.

4. Sign up for HIFF e-News to get the latest news on films and programs.

5. Look for sections of interest in our full program like Spring Hits, JapanFest, or Pacific Focus.

6. Pick a day and just see what’s playing!


There are 3 easy ways to purchase tickets in advance or day of show. It’s just like going to any other movie:

Purchase tickets online at www.hiff.org. This method also gives the customer the option of printing out their tickets at home.

In Person October 18th - Nov 6th, 2019: HIFF Office – 680 Iwilei Rd Suite 100
Across the street from the theater below the bridge connecting the two buildings.

In Person from Nov 7th -17th at Regal Dole Cannery Stadium 18 & IMAX Theaters..


The Regal Dole Cannery Stadium 18 & IMAX serves as the main hub of the Hawaii International Film Festival.

DOL
Regal Dole Cannery Stadium 18 & IMAX Foyer

735 Iwilei Road

Honolulu, Hawaii 96817

All customers will have the option of picking up their tickets at the HIFF Box Office.


Print from home – For the ultimate in convenience, purchase your tickets online and print them from home or show on your phone.


No, you don’t have to be a member. Everyone is welcome to attend HIFF.


HIFF Members receive:

$4.00 – off General Admission ticket price for all HIFF tickets
Member line seating for all screenings | Members are seated before General Admission
A mailed program guide.
Advance ticket purchase before the general public.
Notifications of free special screenings for HIFF Members.


YES! Parking is always free at Regal Dole Cannery Stadium 18 & IMAX Theaters for HIFF. Get validated by a Regal Employee or at the HIFF Box Office for 8 hours of free parking.


Try to get in line at least 30 minutes before the show. If advance purchase tickets are no longer available, a limited number of standby tickets (a.k.a. Rush tickets) will be released ten minutes before showtime in most instances.


When advance tickets are no longer available, a limited number of “rush” tickets may become available at the door five to ten minutes prior to the screening. Standby tickets are sold for $10 (cash only) on a first-come, first-served basis, depending on how many seats are available. Please look for the “Rush Line” for the particular film when you arrive. These seats are typically in the first 2 rows of the theater, and no refunds are given for “rush” tickets.


Films will be presented in their original language. If the film is in a language other than English, there will be English subtitles on the screen.


Yes! There are panels, seminars and special events throughout the festival.


Please feel free to communicate with us. We are here to answer your questions, please feel free to provide feedback too!

Facebook: www.facebook.com/HawaiiIFF
Twitter: www.twitter.com/HIFF
Vimeo: www.vimeo.com/HIFF
Email: info@hiff.org
Phone: 808-447-0577 Box Office
HIFF Blog: www.hiff.org/blog
HIFF e-News: sign up here

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